FAQs
How long will my order take to arrive?
Orders are processed within 1–2 business days. Delivery typically takes 3–20 working days depending on item availability and your location in South Africa. Contact us if you cannot find shipping details for your product.
How do I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS. You can also track it any time on our Track My Order page.
What payment methods do you accept?
We accept secure payments via Yoco, Payfast, PayPal, Visa, MasterCard, and Instant EFT (selected banks).
Can I return or exchange an item?
Yes! You can return unused items within 7 days of delivery. For full details, please refer to our Refund Policy.
What if I receive a damaged or wrong item?
Contact us within 48 hours with photos, and we’ll replace or refund the item as quickly as possible.
How can I contact support?
Reach out via WhatsApp here, email us at support@akysbobs.store, or visit our Contact Us page.
Do you ship outside of South Africa?
Yes! We ship both within South Africa and internationally. Shipping options and rates are automatically calculated at checkout based on your delivery address. You'll see the total cost before confirming your order.